Why Won’t My Video Upload to Canva? How to Fix It

Why won't my video upload to Canva? This post from MiniTool video converter will take you through Canva upload requirements and explain how to resolve the Canva not uploading video error.

Canva is an online graphic design tool for creating videos, social media posts, logos, presentations, and more. When people try to upload videos to this site for further enhancement, sometimes the video fails to load. “Why won’t my video upload to Canva?” This is the first question that comes to everyone’s mind when encountering a Canva upload error.

If you’re having trouble uploading your videos to Canva, you’re not alone. Read this article to learn about possible reasons why Canva can’t upload videos and how to fix it.

Why Won’t My Video Upload to Canva?

First, let’s quickly review the Canva video upload requirements.

Supported video formats: MOV, MP4, MPEG, MKV, WEBM, or GIF. Short videos with transparent backgrounds will be uploaded as GIFs.

Video size limit: Less than 1GB and free users will be asked to compress the video if it’s between 250MB to 1GB.

Canva not uploading video may be caused by the following reasons:

Unsupported video file type.
The video file size is too large.
Poor Internet connection.
Corrupted site data.
Corrupted video files.
Storage limits.

How to Fix Canva Not Uploading Video

You can try these tips to fix the Canva video upload error.

1. Convert Video Format

If your video format is not supported by Canva, you won’t be able to upload it to this site. You need to convert it to one of the compatible formats, MOV, MP4, MPEG, MKV, or WEBM. To do this, you need a free video converter, and MiniTool Video Converter is one of the best choices. It’s a professional video and audio converter application for Windows and can handle a variety of file formats.

Now, let’s see how to use MiniTool Video Converter to convert a video for Canva.

Step 1. Download and install MiniTool Video Converter on your PC.

MiniTool Video ConverterClick to Download100%Clean & Safe

Step 2. After installation is complete, launch the application, and under the default Video Convert tab, click Add Files or click on the Add or Drag files here to start conversion area to upload your video file.

Step 3. Click the diagonal arrow in the right Target box to open export settings.

Step 4. Go to the Video tab, choose a Canva-supported video format like MP4, and click the profile with the desired resolution. Then, you’ll immediately return to the main interface.

Step 5. Click the Output menu at the bottom to browse for the folder to save the converted video file and click Convert to start the conversion.

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2. Reduce the Video File Size

If your video has a large file size, it will take some time to upload it to Canva. As we mentioned above, if your video is larger than 250MB, you should compress it before uploading. It’s also a useful way to fix the Canva not uploading video error.

To reduce your video file size, you can also use MiniTool Video Converter. This software lets you downscale the video resolution, change the encoder, and reduce the video bitrate, and frame rate to compress videos.

MiniTool Video ConverterClick to Download100%Clean & Safe

You can convert the video to HEVC/H.265 encoded MP4 file to generate a smaller file size and maintain quality. HEVC/H.265 offers a higher compression ratio than H.264, and Canva supports this codec.

To do this, follow the steps in way 1 and open the export settings, select MP4, and then click the + Create Custom button.

Give your custom format a name, select HEVC from the Encoder list, then select a resolution and frame rate, and select a minimum bitrate from the available options. Click Create to create the format and then select it.

Now, check the file size and you will find that the target format reduces the file size significantly.

After converting the video, try uploading it to Canva again.

Additionally, MiniTool Video Converter can convert video to MP3 or other popular audio formats and record your computer screen for free and without watermarks.

Tips:

Alternatively, you can use a video editor to split the video into small segments and upload them individually. MiniTool MovieMaker lets you split videos for free.

MiniTool MovieMakerClick to Download100%Clean & Safe

3. Check Your Internet Connection

Poor Internet connection may also cause the Canva upload error. You can do nothing on this site without a stable network. Make sure your Internet is working fine and try uploading again.

4. Clear Cookies and Cache

If your website data is corrupted, you may experience upload or download issues on Canva. So, another way to fix Canva not uploading video is to clear the browser’s cookies and cache.

5. Log Out of Canva and Back in

Additionally, you can try logging out of Canva and back in to fix it not uploading video issue. To log out of Canva, click Home at the upper left corner of the editing page, then click your profile picture at the top right corner, and select Sign out.

6. Check Your Account Storage

Canva offers different storage spaces based on subscription plans. It offers 5GB of cloud storage to free users. If you are a free user and upload files larger than 5G, this is why you cannot upload videos to Canva.

Therefore, you need to delete some of the old media files to be able to upload new videos or other files to Canva.

7. Disable Extensions or Use Canva on Incognito Mode

Installed web extensions may interfere with the Canva website and create conflicts, preventing videos from being uploaded. Therefore, you can disable these extensions and try uploading the video again.

Alternatively, you can use Canva in Incognito mode and see if this resolves the upload error. Also, please make sure your web browser is up to date.

8. Try Another Web Browser

If none of the above methods can help you fix the upload issue, consider trying another web browser. Canva supports Google Chrome, Mozilla Firefox, Safari, Microsoft Edge, and Opera. Also, update your browser to the latest version on your device.

9. Check If the Video Is Corrupted

If your video file is corrupted, you won’t be able to upload it to Canva. You can see if it can be played using the media player on your device. If you suspect your video is corrupted, use a video repair tool to fix it and upload it again.

Conclusion

This post outlines the main reasons why your videos fail to upload to Canva and provides some solutions. Hopefully, these tips can fix the upload error so you can smoothly upload and edit videos on Canva.

Finally, if you encounter any problems using MiniTool Video Converter, you can contact us via [email protected] for help.

About The Author

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Position: Columnist

Cora works as an editor at MiniTool for many years, writing articles about video editing, video conversion, and screen recording. She also writes articles about Instagram, Facebook, TikTok, Snapchat, and Twitter. During her spare time, Cora loves reading, traveling, and watching movies.