MEGA videos not playing on iPhone can be caused by incompatible formats, a poor internet connection, an outdated app version, app cache, or file corruption. This post explains these reasons briefly and how to fix the issue by converting videos, updating the MEGA app, deleting the app cache, etc.
Emphasizing security and encryption, MEGA refers to a surpassing provider of cloud storage and communication services. With it, you can enjoy a slew of storage space for free. Unfortunately, in recent days, some users said that MEGA videos not playing on iPhone. Don’t worry. I believe you can solve this problem as long as you read the following content.
Why MEGA Won’t Play Videos on iPhone
Perhaps the MEGA videos not playing on iPhone error has given you a headache. However, do you know why this phenomenon happens? If you don’t know that, take it easy. I will clarify the reasons why MEGA won’t play videos on iPhone.
- Incompatible video formats
- Poor internet connection
- App updates being ignored
- Too much app cache
- Video file corruption
Reason 1. Incompatible Video Formats
Successful video playback on MEGA should be based on compatible video formats. Specifically, the MEGA app supports video formats like MP4 (encoded with H.264/H.265), MKV, and more. However, if your video is saved in other formats like WMV and M2TS, you will encounter the MEGA videos not playing on iPhone error.
Reason 2. Poor Internet Connection
A stable internet connection has much to offer in sustaining the normal operation of the MEGA app. In other words, if the internet connection is unstable, you will have more difficulties in loading large video files on the MEGA app, which eventually triggers the problem of MEGA videos not playing on iPhone.
Reason 3. App Updating Ignored
If you are using an old version of the MEGA app, some bugs that have been fixed in its latest version will also have a negative influence on video playback. Simply put, on condition that you have ignored updating the MEGA app, you will also be bothered by the MEGA videos not playing on iPhone error.
Reason 4. Too Much App Cache
App cache is another factor that causes MEGA videos not to play on iPhone. Generally speaking, too much app cache will bring limited storage space to your device. However, the normal operation of an app entails enough storage space. Hence, if there is too much app cache, you will also be confronted with MEGA videos not playing on iPhone.
Reason 5. Video File Corruption
Suppose that your video files are corrupted, can you play them with MEGA? The answer is negative. For instance, if your device shuts down accidentally in the video downloading process, the data that your video files carry will be incomplete. Finally, you will find the issue of MEGA videos not playing on iPhone.
How to Fix MEGA Videos Not Playing on iPhone
- Convert your videos to a MEGA-supported format
- Check the internet connection
- Update the MEGA app
- Delete the MEGA app cache
- Download videos from MEGA
- Recover or re-download corrupted videos
Method 1. Convert Your Videos to a MEGA-Supported Format
Incompatible video formats can cause MEGA videos to fail to play, so it's advisable to convert your video files to a MEGA-compatible format. To meet your needs, a powerful conversion tool is essential. Here, I highly recommend MiniTool Video Converter. This dedicated video converter handles a wide range of video file formats and can turn them into MP4, MKV, MOV, and more. It also lets you modify the encoder, bitrate, sample rate, frame rate, and resolution.
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Batch convert video/audio files among 1000+ formats.
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Quickly compress videos for easy storage and transfer.
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Accurately extract subtitles from video/audio files.
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Effectively enhance video quality.
When you need to fix MEGA videos not playing on iPhone by converting the video format, use MiniTool Video Converter to convert your video to a MEGA-supported format quickly. The software has no file size limits, processes up to 5 files at once, and does not leave a watermark on the converted videos.
Here are the fast-track steps:
- Install MiniTool Video Converter.
- Import your video file.
- Set the output format to MP4.
- Select the output folder.
- Start the conversion.
1. Download and install
Download and install the free video converter on your computer.
2. Upload the target video
After launching the application, navigate to the Convert Video tab, then click Add Files at the top to import your video files.
3. Set the output format to MP4
Access the output format window by clicking the Settings icon. Then, move to the Video tab and choose a MEGA-supported format. Here, we take MP4 HD 1080P as an example. After that, all your video files will get a uniform output format.

4. Choose an output location
Click the Output bar at the bottom to choose a saving path for your converted files.
5. Begin the conversion
Activate your conversion tasks by clicking on the Convert or the Convert All button. Once done, switch to the Converted section and click the Show in folder button to locate your converted videos. Next, check whether your converted files can be played on MEGA or not.
As you can see, MiniTool Video Converter can help you fix MEGA videos not playing on iPhone without effort. In addition to dealing with iPhone not playing videos, it also has more functions that can suit your needs better in the future. In the following section, I will list these features.
- It supports different kinds of conversion tasks, such as audio to audio, audio to video, video to audio, and video to video.
- It is capable of recording your screen without watermarks or time limits.
- It does well in improving the compatibility of your files with various devices and platforms, such as Apple, Huawei, Android, Samsung, Instagram, Facebook, and more.
- It can suit your needs for downloading videos, music, playlists, subtitles, and Shorts from YouTube.
- It is incredible at compressing large audio/video files for sharing on social media platforms.
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Method 2. Check the Internet Connection
Can you fix MEGA videos not playing on iPhone without file conversion? Of course, you can! One of the most effortless ways is to check your internet connection. For example, you can turn off mobile data and use a Wi-Fi network. If you are using Wi-Fi, try different Wi-Fi networks. After the network switching, if the method doesn’t work, please read on for other approaches.
Method 3. Update Your MEGA APP
If the MEGA videos not playing on iPhone issue is caused by an old version of the MEGA app, you can also tackle it by updating the app to the latest version. For instance, you can uninstall the old MEGA app from your device. Next, re-download the MEGA app from the App Store.
Method 4. Get Rid of the MEGA App Cache
Another method to fix MEGA videos not playing on iPhone lies in clearing the MEGA app cache. Below is an in-depth guide on how to clear the app cache data.
Step 1. After unlocking your device, open the Settings app and tap the Apps option.
Step 2. Select MEGA and hit Storage. Next, based on your needs, choose Clear Cache, Clear storage, or Clear data.
Step 3. Once the clearing process is done, run the MEGA app and play the video to check whether the method is effective or not.
This way, you can also solve the problem that MEGA videos won’t play on iPhone.
Method 5. Download Videos from the MEGA App
If the methods mentioned above are not workable, you can also try to download videos from the MEGA app. In this way, you can watch these videos offline without the limits of devices. If you don’t know how to download these videos, follow the detailed guidance below.
Step 1. After launching the MEGA app, open the video that you want to play.
Step 2. Save the video locally to your iPhone by hitting the Download button.
Step 3. Once the download is finished, try to play the video on your iPhone with other media players.
If you know little about robust media players that enable you to play downloaded MEGA videos without hassle, I highly recommend the VLC Media Player, which is both available on PC and mobile devices.
Method 6. Recover or Re-Download Corrupted Video Files
How to deal with the MEGA videos not playing on iPhone error caused by file corruption? Firstly, you can delete the original video files and then re-download these video files. By the way, ensure that the download is complete. Simultaneously, you can choose to recover the corrupted video files via some file-repairing tools.
To Wrap Things Up
In conclusion, you can fix the MEGA videos not playing on iPhone issue by converting video files, checking the internet connection, updating the MEGA app, clearing the MEGA app cache, downloading videos from MEGA, recovering corrupted files, and re-downloading the video files.
In addition, if you have any problems using MiniTool Video Converter, email support@minitool.com for help.
People Also Ask
1. Open the MEGA app or go to the MEGA login portal.
2. Go to Cloud Drive, select unwanted files and folders, and delete them.
3. Open your Rubbish bin, choose the deleted items, and choose Delete permanently.
4. In the MEGA app, go to Settings > File management and tap Clear cache.
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