This post mainly explains several methods to fix videos not playing on Android phones, including restarting the device, clearing the cache, converting the video to an Android-compatible format, updating Android, etc.

Why Won't Videos Play on My Android Phone

With your Android phone, you can easily take, watch, and share videos. It is frustrating when they won’t play. If a video can’t play in an app, this is probably because of poor network performance. In this situation, turn on Airplane mode and then turn it off and enable cellular data or connect to Wi-Fi. Or, you can restart the app or update it to fix the video playback issue.

But sometimes, videos you've recorded on your Android or downloaded from elsewhere simply won't play. Why does this happen? Here are some common reasons:

  • Your video file is corrupt.
  • Your media player is out of date.
  • Your Android operating system is not updated to the latest version.
  • Your video is partially downloaded.
  • You’ve installed unreliable apps on your phone.
  • The video format or codec is not compatible with Android.

Videos Not Playing: Top 29 Fixes to Restore Video Playback
Videos Not Playing: Top 29 Fixes to Restore Video Playback

Many reasons lead to videos not playing. Learn how to solve this problem by changing video formats, repairing video files, and using other methods.

Read More

How to Fix Videos Not Playing on Android Phone

This section covers three common scenarios where videos won't play on Android and how to fix each one.

Case 1: Videos Not Playing in Your Gallery

Quick fixes:

  • Restart your phone
  • Clear cache on Android
  • Uninstall insecure apps
  • Try VLC for playback
  • Convert the video to MP4
  • Update Android
  • Repair the video

1. Restart your device

Restarting your smartphone is the simplest and quickest way to fix videos not playing on your Android. Close all running applications and restart your phone. After that, open Gallery and check if your video is playing.

2. Clear cache on Android

Your Android phone accumulates cache data to reduce the loading time. However, if there are corrupted cache files on your phone, some issues may happen, like videos not playing.

You can clear the cache on your Android device to address issues. To do that, open the Settings app, tap Apps, click your media player or another app whose cache you want to clear, tap Storage, and click Clear Cache to clear the app cache.

Then, go to Gallery and try playing the video again.

3. Uninstall insecure apps

If you’ve installed unreliable applications, they may interfere with your phone's functionality and cause issues like videos not playing on Android. Uninstalling these apps can resolve the problem.

4. Install VLC Media Player

If the video cannot play with the pre-installed video player on Android, consider installing third-party video players like VLC or MX Player from the Play Store to play the video. By the way, VLC can play incompletely downloaded videos.

5. Convert the video

If Android does not support the video format or codec, the video won’t play on your phone. To fix the issue, convert the video to an Android-compatible format like MP4. For this task, MiniTool Video Converter is recommended for its ease of use, unlimited file size, and watermark-free output. Here is how to convert a video for Android in the software.

vc-1-logo MiniTool Video Converter
  • Batch convert video/audio files among 1000+ formats.

  • Quickly compress videos for easy storage and transfer.

  • Accurately extract subtitles from video/audio files.

  • Effectively enhance video quality.

vc-img-style-1

Fast-track steps:

  1. Install MiniTool Video Converter.
  2. Add the target video file.
  3. Select an Android video format.
  4. Choose the output folder.
  5. Start the conversion.

1) Install the video converter

Download and install the video conversion software on your computer.

2) Import the video file

After launching the software, go to the Convert Video tab and click Add Files at the top to import the deaired video file, or drag and drop it into the application.

The main interface of the Convert Video mode in MiniTool Video Converter.

3) Select the output format

After importing the video, click the Settings icon on the right side. On the next pop-up window, go to the Video tab. To make the video compatible with Android, select MP4, then click the desired preset. Alternatively, go to the Device tab, select Android, and choose a preset.

MiniTool Video Converter interface showing how to set the output format.

4) Change the output folder

If you do not want to save the converted video in the default location, click the Output button at the bottom to select another folder.

5) Begin the conversion

Click the Convert button to start the conversion task immediately. Once done, transfer the video to your Android and see if it plays properly on your phone.

6. Update your Android operating system

Alternatively, you can update the Android operating system to fix the video not playing problem. Before updating, you’d better back up your data and files.

To update your Android OS, connect your phone to Wi-Fi, open the Settings app, scroll down to the bottom, click System and System update, follow the on-screen prompts, and complete the installation.

7. Repair your video

If a native video can’t play on your Android, that’s because it has become corrupt. Use a video repair tool to repair it and try playing it again.

Case 2: YouTube/Facebook Videos Not Playing

Sometimes, if your video can’t play on apps like YouTube and Facebook on your Android phone, try the following tips to fix the problem.

  • Check your Wi-Fi network or enable cellular data.
  • Restart the YouTube or Facebook app and play the video.
  • Clear the cache in the YouTube or Facebook app.
  • Update your YouTube or Facebook app.

Case 3: Videos Not Playing in Mobile Browser

If videos won’t play in the mobile browser on your Android phone, try these methods to resolve the issue.

  • Check your Internet connection
  • Update your mobile browser.
  • Clear the browsing data.
  • Restart your phone

How to Fix “Couldn’t Upload Video” on TikTok [Mobile & PC]
How to Fix “Couldn’t Upload Video” on TikTok [Mobile & PC]

Easily fix the TikTok "couldn't upload video" error fast: clear cache, update or reinstall the app, convert your video, check internet connection, etc.

Read More

Conclusion

With these simple methods, you can easily fix videos not playing on Android phones and enjoy smooth video playback. Finally, if you encounter problems while using MiniTool Video Converter, email support@minitool.com for assistance.

People Also Ask

How to fix This video cannot be played on your device?
Common fixes include trying another video player like VC, clearing the cache files on your device or certain apps, freeing up storage space, and converting the video to MP4 (H.264).

Why won't Google let me play videos?
Videos often fail to play in Google Chrome because of outdated software, inappropriate settings, or corrupted browser data. To resolve the problem, update Google Chrome, enable JavaScript, clear cache and cookies, and disable extensions like ad-blockers.

Can Android phones play MP4 videos?
Yes, Android devices can natively play most standard MP4 video files using the built-in gallery or file manager apps. If an MP4 file uses an unsupported codec, the default player will fail to play the video. To fix the issue, try VLC for Android or convert the video to MP4 using H.264 video and AAC audio.

Which video format does Android support?
According to the Android Developers Supported Media Formats Guide, Android supports a wide range of video codecs, decoders, and containers, such as:
H.263: for decoding and encoding (optional in Android 7.0+). Containers: .3gp, .mp4, .mkv.
H.264 AVC (Baseline & Main Profile): Universal decoder support; Containers: .3gp, .mp4, .ts, .mkv.
H.265 (HEVC): for decoding starting from Android 5.0+. Containers: .mp4, .mkv.
MPEG-4 SP: for decoding. Containers: .mp4.
VP8: for decoding since Android 2.3.3 and encoding since Android 4.3+. Containers: .webm, .mkv.
VP9: for decoding since Android 4.4+. Containers: .webm, .mkv, .mp4.
AV1: Decoder support starts from Android 10+, and both encoding/decoding are mandatory starting from Android 14+. Containers: .mp4, .mkv.

  • linkedin
  • reddit