When some users try to convert their files on the Zamzar website, they ask two questions – is Zamzar safe and how does Zamzar handle their data? Now, this post from MiniTool offers answers. Besides, there are some Zamzar alternatives in this post.

What Is Zamzar?

Converting files online is now very convenient as many websites offer such services. Zamzar is one of them. Zamzar is an online file converter that supports songs, videos, images, and documents. It supports more than 1000 formats including MP3, WAV, PDF, EPS, SVG, PNG, MP4, MKV, ZIP, etc. 

Is Zamzar Safe?

Zamzar users ask if Zamzar is safe and legal to use. Here is a user’s feedback.

“Is Zamzar Online Video Converter Safe? I want to use Zamzar Video Converter, but I’m not sure if it’s safe. It can cause viruses, will my uploaded videos be kept private?” – from quota

Is Zamzar safe? The following content gives you answers.

Is Zamzar a Virus?

Is Zamzar a virus? Many users worry that online services might inject viruses or malware into their devices. But with Zamzar, this worry is unnecessary since Zamzar is a clean site with no ads and no pop-ups.

How Does Zamzar Collect Your Data?

According to Zamzar’s official website, Zamzar will use some common Internet technologies, such as cookies and web server logs to collect basic information about users to provide, update and maintain a good service.

What Information Does Zamzar Collect?

Some users are concerned that Zamzar will clollect their sensitive information or reveal their private information. What information does Zamzar collect?

Zamzar collects basic user information such as browser type, language, referring site, date and time of each visitor request, and IP address. If you register with Zamzar, Zamzar will collect full name, email address, credit card information (name, number, etc.), billing address and valid VAT number for certain members. If you contact Zamzar, Zamzar will collect the information you provide at the time of contact, including username, address, email address and phone number.


Zamzar will not collect or store users’ personal data such as genetic data, health information, religious information, etc.

Will Zamzar Keep Your Files?

Zamzar collects users’ email addresses and details of file names or file URLs to provide file conversion services. Without the file information, they cannot convert the file and provide a link to download the converted file. Zamzar will delete these files later.

Zamzar is fully compliant with the EU General Data Protection Regulation (GDPR) and will not keep your files longer than necessary. For free users, Zamzar will automatically delete files within 7 days or earlier if you specifically request it. For paid users, you can permanently delete all files from the My Files area.

How Does Zamzar Protect Your Data

Zamzar uses some common measures to protect user information collected, processed and stored by Zamzar. These methods include data transfer integrity (AES 256-bit SSL certificate), Bcrypt encryption algorithm for password encryption, firewalls, operational access control, software updates, external authentication, and so on.

Also see: 5 Operations to Keep Your Digital Data Secure Effectively

How does Zamzar Profit from Free Services?

Actually, Zamzar is not completely free. If you are a free user, there are some limitations – the maximum file size you can upload is 50 MB and you can’t convet files more than twice a day. If you want to break the limits, you should purchase the Zamzar’s advanced plan.

Here is a chart about the Zamzar’s advanced plan.

Maximum file size200 MB400 MB2 GB
Website conversions per dayUnlimitedUnlimitedUnlimited
Concurrent conversions2550100
Online storage5 GB20 GB100 GB

To get more information about the three versions, you can go to the Zamzar official website.

Is Zamzar safe? I think you have got the answer.

How to Use Zamzar

Then, we will introduce how to use Zamzar with detailed steps:

Step 1: Go to the Zamzar official webpage.

Step 2: Click the Add Files… button to upload the file that you want to convert.

upload the file

Step 2: Click the drop-down arrow next to Convert To to choose the output file format you want.

choose output file format

Step 3: Click the Convert Now button to start the conversion.

click the Convert Now button

Here are the pros and cons of Zamzar.


  • Free file conversions (up to 50 MB).
  • Don’t need to install.
  • Converts a large variety of files from one format to another.
  • It’s easy to use.
  • Send an email when the conversion is finished.
  • Start immediately and the user account is not needed.


  • Conversion time is sometimes pretty slow.
  • 50 MB file size limit makes it difficult to use for video.
  • If the website is experiencing high traffic, your conversion could be delayed for up to an hour.
  • Download links are valid for 24 hours. You need to save the conversion within one day of it being ready for download.
  • Free accounts are limited to two conversions per day.

Alternatives to Zamzar

Since Zamzar is not totally free and there are some limits on this website, you may want to find some alternatives to Zamzar. You can continue to read this part. Here are some Zamzar alternatiives.

Online Converters

1. CloudConvert

CloudConvert supports more than 200 different file formats including audio, video, document, ebook, archive, image, spreadsheet, and presentation. You can adjust most conversion types to your needs, such as setting the quality and some other options.

Step 1: Go to the CloudConvert official website and click the Select File option to select the file you want to convert.

Step 2: Choose the output file format from the drop-down menu next to the Convert to option.

Step 3: Click the Convert option to start converting the file.

2. ConvertFiles

ConvertFiles provides you with a wide range of options for you to convert files to MVK, WAV, WMV, MOV, MPEG, MP3, and other formats. It is very user-friendly, as it is very flexible but it’s capable of processing files up to 250 MB. Here is how to use the converter.

Step 1: Go to the official website of ConvertFiles.

Step 2: Choose your file and select the input format. Then, select the output format.

Step 3: Click the Convert button to start the conversion. When the conversion is completed, this converter will display a message with a link to download the file.

4. Convertio

Convertio is an online conversion site that supports hundreds of different document, image, spreadsheet, ebook, archive, presentation, audio, and video formats. Local, online, Google Drive, and Dropbox files can be added to this free online tool.

Step 1: Navigate to the Convertio site on your web browser.

Step 2: Choose one way to upload the file. It provides you with 4 options – Choose FilesFrom DropboxFrom Google Drive, and URL.

Step 4: Select the export format.

Step 5: Click the grey gear icon to change the parameters for the output file if necessary. Click the Convert button.

Step 6: Once finished, click the Download option.

4. Freeconvert.com

The last online converter for you is FreeConvert.com. FreeConvert.com is also a great video converter. It can convert videos from different source locations like your computer, removable disk drive, Dropbox, Google Drive, and URL. Here is a guide on how to use this tool.

Step 1: Go to the FreeConvert.com official website.

Step 2: Click Choose Files and then select the input file from your computer.

Step 3: You can click Advanced Settings (optional) to change the video settings.

Step 4: Then, select the target output video format and then click the Convert To XX button to start the converting process.

Step 5: When the video converting process ends, you need to click the Download button to download the video to your PC.

Desktop Converters

For Windows User

With a user-friendly and intuitive interface, MiniTool Video Converter is a professional and free media converter that is capable of converting video and audio files into any format, making them compatible with more devices and players.

MiniTool Video Converter supports 1000+ conversions between common video and audio formats. More importantly, there is no Internet connection required when converting files. Apart from converting media files, it also enables you to download videos, audio tracks, playlists as well as subtitles from YouTube.

The following are the steps on converting the file with MiniTool Video Converter.

Step 1: Download and install MiniTool Video Converter on your PC.

MiniTool Video ConverterClick to Download100%Clean & Safe

Step 2: Launch this free converter to get its main interface.

Step 3: Under the Video Convert tab, click the Add Files button to upload your file. Or you can add the file by clicking the + icon or dragging it to the upload area.

add the file you want to convert

Step 4: Click the diagonal arrow under Target and select the tab to view all the output video formats.

view all the output video formats

Step 5: Select the output format and click the Edit icon to make some advanced changes, including video quality, resolution, frame rate, etc.

make some advanced changes

Step 6: Click the Convert button. Once finished, switch to the Converted tab and click Show in folder to locate the output file.

Main Features:

  • Fast conversion speed
  • Optional output quality
  • No limits on file size
  • Import a whole folder
  • No Internet required

For Mac User

If you are a Mac user, you can use Handbrake to convert files. Handbrake is an open-source video transcoder that can convert almost all video formats to MKV, MP4, or WEBM. It’s compatible with most devices including mobile phones, tablets, computers, TV media players, etc. Below are the step-by-step instructions for converting a file.

Step 1: Download and install Handbrakeand launch this program to get its main interface.

Step 2: Then, click File and open the target file to load it. Or you can drag and drop the file into the box.

upload the file

Step 3: The default format is MP4 and you should choose an output format that you want. Switch to the Dimensions tab, you can crop the video and change the resolution you want.

Step 4: Click Start Encode to convert the file. When the conversion completes, you can find the converted file in the Videos folder.

Main Features

  • Allow you to convert videos in batches and add music to videos.
  • Restore low-quality and old videos.

Bottom Line

Is Zamzar safe? The answer is positive. However, this tool has some shortcomings and you may want to find another converter. This post introduces some great converts for you and you can choose one of them based on your needs. If you have any questions about MiniTool Video Converter, please contact us at [email protected] and post your comment below.

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